“Managing Issues or Protests About Content: Service, Safety, and Training for All Workers and Library Leaders”Component of the Library 2. Sequence Offered by Barry Trott, MSLS, hosted by Dr. Steve Albrecht OVERVIEW: How do we properly and diligently handle 1 or more angry or outraged patrons who complain about items (guides, movies, journals, […]
Handling
Facing a Future Shaped by COVID-19 – How Public Universities Are Handling the Crisis
Several U.S. schools and universities responded to the COVID-19 pandemic this spring by swiftly shifting programs on line, but they now experience a selection of longer-time period quandaries, from weighing how to safely reopen campuses to navigating new money issues.